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Over the last few days we have been receiving a number of emails letting us know that our Android apps are not working with Sprint’s Evo 4G. We have done a number of tests and have read a lot of forums including Sprint’s and we have found that this issue is caused by Sprint’s latest update. The problem is not just with our apps but is affecting most streaming apps including Sirius/XM app. Sprint has said that they have a fix which they will release in their next update. In the meantime we have found a temporary fix. If you do receive any user complaints you simply pass this fix along to them. Here is what we have found:
Here’s the text of it:
“For any EVO users who got the 3.70.651.1 update pushed in the last 1-2 weeks by Sprint… this update changes the Android platform to proxy all HTTP traffic on Sprint’s CDMA data network through a broken proxy on Sprint’s which breaks Radio and many other media streaming apps. Radio apps will continue to function properly over wifi networks. For those of you who have rooted phones or know the MSL (Master Subsidy Lock) code for your phone, you can unset the “http pd proxy host” in your ##data# menu.
Here’s the fix:
1) Dial ##3282#
2) Choose Edit Mode
3) Enter MSL (you can get this by calling Sprint if your phone is not already rooted)
4) Choose Advanced
5) Change HTTP PD Proxy Port to: 0
6) Change HTTP PD Proxy Address to: 0.0.0.0
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Better Streaming Support/Playback
Most importantly, this update is being provided at no charge to you. Per our agreement when we built your app, when we found the solution to the Android OS 1.5 streaming solution (and also the 2.1 issue for later builds), we would provide a free update. Happily we’ve developed that solution – which enhances the overall streaming abilities of your app.
In addition to that problem, we’ve also resolved metadata display – instead of forcing a reload of the stream to capture the data, we’ll now be displaying it live at all times (and it will scroll horizontally to accommodate longer text).
One of the more common requests from listeners we’ve heard is the need for a “quit” button. Many users don’t fully understand how the Android OS works from a multitasking standpoint, and this addition helps resolve some UI issues.
In general we’ve created a more responsive user experience. We’ve improved for some of earlier releases how incoming phone calls are handled, alarm clock performance and loss of connection handling. We’ve also added a “user agent” (jacAPPS) to our stream query, so your streaming provider will know whenever your app is accessing the stream.
All of these features have already been baked into your app and uploaded to the Android Market – you should see it there now if you check for updates! We’re pleased to offer this free upgrade, however, if you decide you don’t want any of these features or would prefer to have additional custom work done, don’t hesitate to let us know and we’ll take care of you.
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